Privacy Policy 4dnum — Malaysia Player Data Protection

This Privacy Policy ("Policy") describes the information collection and usage practices of 4dnum ("us", "Platform") in relation to the services provided through the website https://4dnum.fun and our mobile app.

We are committed to protecting the privacy of every user who registers and uses our platform. This Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and global industry best practices to safeguard your rights as a user.

By using the services of 4dnum, you agree to the collection and use of information as described in this Policy. If you do not agree, please discontinue use of our platform.

We collect various types of information depending on how you interact with our platform. Here is a complete summary:

Information We Do Not Collect

We do not collect information that is irrelevant to the operation of the platform. 4dnum does not store biometric data, medical records, or other sensitive information unrelated to our gaming services.

The information we collect is used solely for legitimate purposes necessary to operate the platform 4dnum accordingly. We do not use your data for any other purpose without your consent.

• Account Management — Create and maintain your account, process registrations, and verify identity through KYC.
• Transaction Processing — Handle deposits, withdrawals, and all financial activities securely and efficiently.
• Customer Support — Respond to enquiries, resolve complaints, and provide the technical assistance you need.
• Platform Security — Detect and prevent fraud, hacking, and unauthorised activities that could compromise your account.
• Service Improvement — Analyse usage patterns to improve the gaming experience and introduce new features.
• Marketing Communications — Send offers, promotions, and relevant information that you have agreed to receive.
• Legal Compliance — Fulfil applicable legal, regulatory, and reporting obligations.

4dnum takes seriously our responsibility not to disclose your personal information indiscriminately. We only share data under limited and controlled circumstances as follows:

Trusted Service Providers

We use trusted third-party providers to help operate the platform — including payment providers, identity verification services, and cloud computing infrastructure. All such providers are bound by strict data protection agreements and may only use your information for specified purposes.

Legal Requirements

In certain circumstances, we may be required to disclose information to authorities such as the Royal Malaysia Police (PDRM), Bank Negara Malaysia, or other regulatory bodies when there is a valid court order, warrant, or legal obligation.

Platform 4dnum uses cookies and similar tracking technologies to enhance the user experience, analyse website traffic, and deliver relevant content.

Types of Cookies We Use

• Essential Cookies — Required for core platform functions such as login and session security. Cannot be disabled.
• Performance Cookies — Gather information on how you use the website to help us improve our services.
• Functional Cookies — Remember your preferences such as language and display settings for a more personalised experience.
• Marketing Cookies — Used to display relevant promotions based on your interests (with your consent).

You can manage or block cookies through your web browser settings. However, blocking essential cookies may affect platform functionality. For more information on managing cookies, refer to your browser's help documentation.

Your data security is our absolute top priority. 4dnum implements multiple layers of technical and organisational safeguards to ensure your information remains secure at all times.

• 256-bit SSL/TLS encryption for all data transmissions between your device and our servers
• Data-at-rest encryption (AES-256) for all information stored in our databases
• Multi-factor access controls for internal staff handling sensitive data
• 24/7 security monitoring with an automated intrusion detection system
• Regular security audits by independent, accredited third-party firms
• Automated data backups and a tested disaster recovery plan

Data Retention Period

We retain your personal information for as long as your account is active and for any additional period required by law — typically 7 years after account closure for financial records, in line with Malaysia's statutory reporting requirements. Data that is no longer needed will be securely deleted or anonymised.

As a data subject under Malaysia's Personal Data Protection Act 2010, you have the following rights, which you may exercise at any time:

• Right of Access — Request a copy of the personal information we hold about you in a human-readable format.
• Right to Rectification — Request that we update or correct any inaccurate or outdated information.
• Right to Erasure — Request the deletion of your personal information, subject to applicable legal obligations.
• Right to Withdraw Consent — Withdraw your consent for data processing at any time without affecting the validity of prior processing.
• Right to Data Portability — Receive your data in a structured, machine-readable format for transfer to another platform.
• Right to Object — Object to the processing of your data for direct marketing purposes at any time.

To exercise any of the above rights, please contact our support team via email or live chat. We will process your request within 14 working days and notify you of the action taken.

Platform 4dnum is intended strictly for individuals aged 21 years and above. We do not knowingly collect, process, or store personal information from minors.

Platform 4dnum may contain links to third-party websites or services such as payment providers and game providers. This Privacy Policy applies to our platform only.

We are not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policy of every website you visit. Access to any third-party link is at your own risk.

4dnum reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Whenever a material amendment is made, we will:

• Displaying a clear notice on the platform's home page for at least 7 days before the amendment takes effect.
• Sending notification emails to all registered members with an active email address.
• Updating the "Last Updated" date at the top of this document.

Continued use of the platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. Please review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, our Data Protection Officer team is ready to assist:

• Live Chat — Available 24/7 within the platform for immediate responses
• Privacy Email: [email protected] (type this address in your email client)
• Refer to the page FAQ for answers to frequently asked questions

All privacy-related enquiries and data rights requests will be handled by our dedicated team and responded to within 14 working days. For more complex cases, we will provide progress updates every 7 days.